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Adopt-a-Beach Program

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1. What exactly does it entail when an entity adopts a beach?

The adopting entity agrees to clean the access six times a year and fill out a data form about the litter they collect. In return, a sign with the entity's name on it is placed at the access.

2. How do the Surfriders monitor whether or not the adoptive entity sufficiently does its part in maintaining its beach?

The Surfrider Foundation monitors based on if they submit the forms or not. They then identify inactive sponsors and try to switch them out with active sponsors.

3. If an entity is found not to be doing its job, are there provisions for stripping that entity of its ability to participate in the Adopt-a-Beach Program?

Yes, if the entity is inactive, the Surfriders will try to find another sponsor for that access; however, the original adopting entity is first given several opportunities to express that they still want the access and will clean it and submit the forms.

4. Can adoptive entities help the Town by letting them about things that might be amiss, such as walkway planks coming up or acts of vandalism or something as simple as the trash overflowing?

Sponsors are asked to notify the Towns Public Works Department at 252-441-1122 should they find anything large that needs to be removed, or any other problems with the access.

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Business Owners

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1. I want to start a business in Nags Head, what do I need to do?

Visit our Business License and Registration page for more information.

2. What are the steps for opening a massage therapy or vehicle for hire business in Nags Head?

Visit our Massage Therapy Applications page and our Vehicle for Hire Applications page for information.

3. I have a police-related question, where do I go and/or who do I contact?

The Nags Head Police Department can be reached at 252-441-6386. If you need to reach a specific employee in the department, visit the directory page.

4. What do I need to do before I host a large event?

Visit our Crowd Gathering Permits page for more information.

5. How can I research something in the Town Code of Ordinances?

Visit the Town Code on the Municode website.

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Historic Character Area Zoning

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1. What is zoning?

Zoning is a method of urban planning that ensures orderly, attractive, and economically-sound development. Land is divided into areas called zones or districts, each with a set of regulations for development. These districts may be defined for a single use, they may combine several compatible activities by use, and/or they may govern the density, size, and shape of allowed buildings in the districts.

2. What zoning changes are being proposed?

The Town is proposing to change the zoning classification for properties between US 158/South Croatan Highway and NC12/South Virginia Dare Trail from Hollowell Street south to Danube Street. This proposal also includes properties on the east side of Memorial Avenue from Bainbridge Street south to Hollowell Street. 

Some properties are proposed to be rezoned from C-2, General Commercial to R-3, High Density Residential. Others are being proposed to be rezoned from C-2, General Commercial, to a new zoning district, C-5, Historic Character Commercial. View a map of the proposed rezoning. 

3. What is the purpose of the proposal?

The Town’s intent is to protect what it calls the “Historic Character Area”, which includes the area adjacent to Jockey’s Ridge State Park, the tallest active dune system in the eastern United States and North Carolina’s most visited state park, and Historic Cottage Row, home to several cottages that have been listed on the National Register of Historic Places since 1977. 

The area is currently zoned C-2, General Commercial, which allows the broadest range, and highest intensity, of uses within the town. The Comprehensive Land Use Plan suggests that this zoning designation is not appropriate to protect the integrity of the Historic Character Area. The Town’s Planning Board is recommending zoning changes that would create consistency with existing land uses and would be compatible with the current intensity of development in this area. 

4. What are the standards of the R-3, High Density Residential Zoning District?

Several areas of Nags Head are in the R-3 zoning district. An example is the Old Nags Head Place neighborhood on the north side of Hollowell Street. This district primarily allows single-family dwellings with a minimum 15,000 square foot lot size. Duplexes are allowed on lots with at least 22,000 square feet of area. For new subdivisions along US 158, the R-3 zoning district requires that a 15-foot-wide undisturbed vegetative buffer be maintained along the roadway. Lot coverage is limited to 33 percent of the lot area for residential development.

Multi-family development or other types of commercial development are not allowed in the R-3 zoning district. View a listing of the allowed uses. 

5. What are the standards of the new C-5, Historic Character Commercial zoning district?

The C-5 district is new and allows commercial uses such as office, retail, restaurants, personal service establishments, and single-family dwellings. The uses in the C-5 district are reduced compared to the C-2 district. The C-2 district allows larger shopping centers and a broader range of uses including fueling stations, car washes, and drive-throughs. The C-5 district focuses on uses smaller in scale, with less intense development, which is more consistent with the charm and character of the National Register Historic District, Jockey’s Ridge, and existing residential uses.

Single-family dwellings are allowed using the same standards as the R-3 district. 

For commercial development, lot coverage would be up to 40 percent. However, pervious (permeable) paving materials can be used to increase the coverage up to 50 percent. This standard is less dense than the C-2 General Commercial district, which allows lot coverage up to 55 percent.

6. What does the rezoning mean for my property?

If you own a commercially developed property, the changes may mean that certain aspects of your development may now be considered nonconforming. A nonconformity is a zoning term that refers to something that was legally created at the time it was developed; however, due to changes in regulations after the use was established, certain aspects of it would no longer be allowed. 

The Town’s rules on nonconforming development allow for the nonconformities to continue to exist, and even be redeveloped in some cases. The current proposal is not intended to eliminate uses that already exist; these changes are designed to influence future development that may occur. 

The proposal does not rezone any commercially developed property to a residential-only classification. It does, though, propose to rezone several vacant parcels from commercial to residential zoning.

There are many developed properties that are already considered nonconforming due to the number of changes to the Town’s zoning ordinance that have occurred over the years. 

7. How were the properties selected for rezoning?

The properties between Hollowell Street and the 7-Eleven at Conch Street have been recommended to be rezoned from C-2 to R-3. Most of this area has been developed residentially to the R-3 standard. Therefore, the most compatible classification with this area is R-3. Additionally, extension of the R-3 district would require an undisturbed vegetative buffer along US 158, which was a requisite when Old Nags Head Place was developed. This buffer maintains an attractive and functional (stormwater absorption), vegetated corridor across from Jockey’s Ridge State Park. 

The properties from the 7-Eleven south to Mulligan’s Grille are currently developed as commercial uses; therefore, the C-5 designation was selected for them. 

Areas where there are clusters of residentially developed and vacant properties south of Mulligan’s have been designated as R-3. Areas with commercial development or a mixture of commercial and residential development have been designated as C-5.

8. If my property is non-conforming, what does this mean if I want to make further improvements?

This depends on the type of nonconformity that exists. In all cases, nonconformities can continue as is. However, certain actions may trigger compliance with new rules. The answer to this question is property specific. 

• For nonconforming structures, improvements may be allowed if the degree of nonconformity is not expanded. 
• For nonconforming uses, expansion of the nonconforming aspect of the use may not be allowed. 
• For existing developed properties, owners may need to contact our Planning and Development Department for answers to specific questions. 

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Planning & Development

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1. We are interested in building/renovating a home. What do we need to do?

If you plan on building, remodeling, repairing or taking on a handyman project, your first move should be to check with the Building Inspectors in the Planning and Development Department. We can provide you with the necessary code information and applications to get that project underway. Come in to see us or call us to begin the process and to determine just what information you may need to submit with your application.

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Police Department

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1. Where are the Nags Head Police Department offices located?

The Police Department is located on the first floor of the Nags Head Municipal Complex. The Municipal Complex is located in the area of Milepost 15 on U.S. Highway 158 with a street address of:
5401 S Croatan Highway
Nags Head, NC 27959

2. Does the Nags Head Police Department handle police matters for the entire Outer Banks area?

No. Many people refer to the entire Outer Banks area as Nags Head when in fact there are several municipalities located in the area. The other local municipalities are responsible for police matters for their respective towns and can be located at our links page.

3. How do I report an incident that occurred in Nags Head?

Reports may be made by contacting the Nags Head Police Department directly during normal business hours only. Between the hours of 5 p.m. and 9 a.m. and on weekends as well as holidays, reports may be made by contacting Dare County Central Communications at 252-473-3444. In the event of emergency simply dial 911.

4. How do you get a copy of an incident report or accident report?

Report copies are usually available five business days after the incident occurs. A copy of a report may be obtained by contacting the Nags Head Police Administrative Division at 252-441-6386 or by coming to the Nags Head Police office at:
5401 S Croatan Highway
Nags Head, NC 27959

When inquiring about a report you need to know the date of the incident, the name of the victim, and the type of incident or incident number. The Administrative Division hours are Monday through Friday, 9 a.m. to 5 p.m. There is a five dollar fee to obtain a report copy, and the Nags Head Police Department accepts cash, personal checks and money orders.

5. Is beach driving allowed in Nags Head?

Nags Head beaches are open to driving from October 1st through May 1st by permit only. Permits cost $25 and may be purchased at the Nags Head Municipal Complex:
5401 S Croatan Highway
Nags Head, NC 27959

6. Where are state citations paid?

Citations may be paid in person at the Dare County Clerk of Courts Office located at:
962 Highway 64
Manteo, NC 27954

Or you may pay online.

7. How can I contact a particular Nags Head police officer?

Nags Head police officers work rotating shifts and are not always available during normal business hours. The best way to contact an officer is by leaving a voicemail or by making contact through email. The employee directory has a listing or each officer's voicemail extensions and email addresses.

8. Does the Nags Head Police Department perform employment fingerprinting?

Yes, but by appointment only. The Police Department schedules employment fingerprinting on Thursdays each week (unless holiday). There is a $5 fee for employment fingerprinting and appointments may be made by contacting the Administrative Division at 252-441-6386.

9. Does the Nags Head Police Department have a holding facility?

Yes, but this is a temporary facility only. Subjects who are placed in custody in Nags Head are later transported to the Dare County Detention Center for holding. The Detention Center is located at:
1044 Driftwood Drive
Manteo, NC 27954

They can be contacted at 252-475-9220.

10. Can the Police Department get keys out of locked cars?

No, the police department is no longer providing this service unless an emergency situation exists. Please contact a local locksmith for assistance.

11. Can I get a copy of my driving history through the Nags Head Police Department?

No, but you can get a copy of your driving history through the North Carolina Department of Motor Vehicles website.

12. How do you pay for a Nags Head Parking Ticket?

Received a parking ticket and looking to make a payment online? Visit this link below and then click on the 'Police Parking Penalties' tab. Be sure to have your parking ticket number and the name used on the parking ticket ready.

https://selfservice.nagsheadnc.gov/mss/citizens/OtherServices/Default.aspx

You can always make a payment by phone by calling 252-441-5508 or by visiting Town Hall at 5401 S. Croatan Hwy. 

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Property Owners / Residents

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1. I need a new trash cart, how much does it cost and how do I purchase one?

Note
If you have ever purchased an additional recycling cart, please call Public Services at 252-441-1122 to inquire about a refund/trash cart in lieu of refund.

Trash carts are $80.07 (excluding convenience fee) and can be purchased by one of the following methods:

1. Via the website. This will take you to our the Miscellaneous section of our online payment module. Choose the Trash Cart item at the very bottom of the list.
2. Via a check, which should be made out to The Town of Nags Head and mailed to us at PO Box 99, Nags Head, NC 27959 or hand delivered at 5401 Croatan Hwy in Nags Head.

2. When is trash collected?

For more information go to our Sanitation Collection Route page, or call Nags Head Public Works at 252-441-1122.

3. How do I dispose of large items and/or yard debris?

Visit our Bulk Item / Yard Brush Disposal page for more information or call Nags Head Public Services at 252-441-1122.

4. Where can I register to vote?

You can register to vote through the Dare County Board of Elections. For more information, please visit the Dare County Board of Elections website.

5. I have a water leak, who do I contact?

Call Nags Head Public Services at 252-441-1122 from 7 a.m. to 3:30 p.m. 

Between 3:30 p.m. and midnight call 252-305-6067. 

Between midnight and 7 a.m. call 252-473-3444.

6. I'm thinking of buying/renting a home in Nags Head, what do I need to do?

First, you should check to see if your property has covenants. This can be done by contacting your homeowner's association.

Second, you should check with the realtor, seller, or Nags Head Planning Department to determine if your home is in a flood zone and will therefore need flood insurance.

Third, you should check the U.S. Housing and Urban Development's website for their nine steps to buying a home.

These are just a few suggestions. Your realtor can better assist you with buying/renting a home in Nags Head. For a list of realty companies, visit the Outer Banks Chamber of Commerce website.

7. Where can I get information on Dare County's schools?

The town is home to Nags Head Elementary, located at 3100 Wrightsville Avenue (near Bonnett Street). For information on all of Dare County's schools, go to the Dare County Schools website. For report cards on Dare County's schools, visit the NC School Report Cards website.

8. Are there any facilities for the elderly or infirm in Nags Head?

Yes, Peak Resources, located at 430 West Health Center Drive, is a skilled nursing and rehabilitation center. They can be reached by calling 252-441-3116.

9. Who are the local utility companies and how can they be contacted?

To look up utility companies, go to the Outer Banks Chamber of Commerce website.

10. Where is the Nags Head post office located and how do I contact them?

The post office is located at the corner of Deering Street and U.S. 158/S Croatan Highway near Mile Post 13. Their phone number is 252-441-7387.

11. Who can I contact to change the mailing address for my water bill?

To change the mailing address for your water bill, call Nags Head's Town Hall at 252-441-5508 or email the Water Department.

12. What do I need to know before I build a sand fence?

For information about sand fences, visit the Coastal Area Management Act page, or call Nags Head Planning and Development at 252-441-7016.

13. Where is Town Hall located? And Public Services?

Nags Head's Town Hall is located at 5401 South Croatan Highway (US 158) near Mile Post 14. The Police Department and the Planning and Development Department are also located here and Fire and Rescue is headquartered across the highway.

Nags Head Public Services is located at 2200 Lark Avenue, off of Eighth Street, behind the bowling alley.

14. How can I get more involved in Town government?

For information in becoming involved in Town Government, please visit our Boards and Committees page.

15. We are interested in building / renovating a home. What do we need to do?

Find information about building / renovating a home at the Nags Head Building Inspections page.

16. How can I research something in the Town Code of Ordinances?

Our Town Code of Ordinances is available online to search.

17. What is the difference between public and private streets?

To learn the difference between public and private streets, read through the Private Streets FAQs (PDF).

18. What about hurricanes, evacuation, and re-entry?

Go to the Emergency Preparedness page for information on hurricanes, evacuation, and re-entry.

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Public Services

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1. I need a new 96 Gallon trash cart, how much does it cost and how do I purchase one?

Purchasing a New One

Please note* (If you have ever purchased an additional recycling cart call PW 252-441-1122 to inquire about a refund/trash cart in lieu of refund).

96 Gallon trash carts are $80.07 (excluding convenience fee) and can be purchased by the following methods:

Website-Click HERE to access our Online Bill Pay (choose Trash Carts).

or

Checks should be made out to The Town of Nags Head and mailed to Town of Nags Head, PO Box 99, Nags Head, NC 27959 or hand delivered at 5401 Croatan Hwy. Nags Head, NC. 27959

2. I need a new 300 Gallon trash cart, how much does it cost and how do I purchase one?

Purchasing a New One

Please note* (Please do not pay for a 300-Gallon trash cart until you call Public Services at 252-441-1122 and have had an inspection meeting).

300 Gallon trash carts are $770.00 (excluding convenience fee) and can be purchased by the following methods:

Website-Click HERE to access our Online Bill Pay (choose Trash Carts).

or

Checks should be made out to The Town of Nags Head and mailed to Town of Nags Head, PO Box 99, Nags Head, NC 27959 or hand delivered at 5401 Croatan Hwy. Nags Head, NC. 27959

3. I need a dumpster, how much does it cost and how do I purchase one?

Purchasing a New One

 

4 yd SIDE load Dumpster	$1,590.00 + tax
6 yd FRONT load Dumpster	$1,650.00 + tax
8 yd FRONT load Dumpster	$2,005.00 + tax

If you are interested in purchasing a dumpster; please contact PW at 252-441-1122 for more information. 

Checks should be made out to The Town of Nags Head and mailed to Town of Nags Head, PO Box 99, Nags Head, NC 27959 or hand delivered at 5401 Croatan Hwy. Nags Head, NC. 27959

4. Where is Public Services located?

The Public Services facility is located at 2200 Lark Avenue, off of Eighth Street behind the bowling alley.

5. How can I contact Public Services?

You can call us at 252-441-1122, fax us at 252-441-3350 or send us an email.

6. How can I report a streetlight/traffic light outage or malfunction?

Reporting a Streetlight/Traffic Light outage or malfunction:

Reporting a Streetlight/ Traffic Light outage or malfunction can be reported by the following methods:

Click HERE to submit an online request

Email us at publicservices@nagsheadnc.gov.

Call us at 252-441-1122

7. Where can I go to drop off my recyclables?

You can drop off recyclables 24/7 at the recycling center at Nags Head's Municipal Complex at 5401 South Croatan Highway and at the Town's Public Works facility at 2200 Lark Avenue.

8. What is not allowed to be placed in trash carts?

Hazardous Waste

Do not dispose of hazardous waste in trash carts or through bulk pick-up or drop off in the Town of Nags Head. Chapter 30 of the Town of Nags Head code of ordinances defines Hazardous Refuse as "Materials such as poisons, acids, caustics, harmful or dangerous chemicals, infected materials, offal, fecal matter, explosives, highly flammable material and parts of the human anatomy, including pathological specimens." The following items shall not be placed in refuse or recycle containers:

• Antifreeze
• Building materials
• Bulky wastes
• Burning or smoldering materials or any other materials which would create a fire hazard
• Motor vehicle tires
• Radioactive or medical wastes
• Rocks, dirt, sod, paint or motor oil
• Yard Waste (brush, bagged leaves, limbs)

Additional Information

If you need further direction or have questions as to if the items are a chemical or hazardous, please contact Nags Head’s Public Services Department at 252-441-1122 or Nags Head’s Fire Department at 252-441-5909.

9. How many trash carts am I required to have?

A minimum of one trash cart is required at each single-family residence and at each unit of a duplex.

All seasonal rental units must provide one trash cart for every two bedrooms. 

For more information or call Nags Head Public Services at 252-441-1122.

10. When is residential curbside bulk item collection available?

Curbside collection of bulk items and brush from homeowners and residents is available from October 1 through March 31 each year. 

The Town conducts neighborhood bulk item/brush sweeps each month from October 1 through March 31 for our homeowners and residents. Collection days will be Tuesday, Wednesday, Thursday, and possibly Fridays during each monthly sweep. To ensure your items are picked up during the monthly sweep, please place your items out in the beginning of each month.

This includes pickup of brush and limbs, large/bulky items such as stoves, refrigerators, water heaters, sofas, etc. which cannot normally be loaded into the back of a standard garbage truck. Items must be placed in the right of way, but off the pavement, front of your property prior to collection. Bulk, brush and metal must be placed in separate piles. We do NOT collect items from unimproved Lots.

11. Where can I drop off bulk items/yard debris after April 30?

If you have bulk items/yard debris that need to be disposed from May 1 through September 30 you can drop them off at the Town's bulk item collection site ( permit/sticker is required), located across from Nags Head's Public Services complex. This collection site is open Mondays and Thursdays 9 a.m. until 3:30 p.m., and Saturdays all year long from 9 a.m. until 3 p.m. If these times are not convenient for you, you can take them to the Dare County Landfill in Stumpy Point. You can call the landfill at 252-473-6339 for more information.

12. My trash cart needs a new lid, wheel, etc. What can I do?

You are welcomed to call us 252-441-1122 or send us an email. Be sure to let us know the serial number and location of the cart as well as your name and phone number so we can determine if the cart is repairable.

13. My trash cart is missing, what can I do?

First, give us a call and we will give you the serial numbers of the carts assigned to you. Many times carts get blown away after a heavy storm and more often than not the cart can be found in a neighbor’s house. Check the carts down at least one block in either direction. Next, once you’ve found your cart, be sure to affix your house number on the back of the cart as per town specs. That will make it easier to find the next time around.

Purchasing a New One

If you’ve done some investigating and still cannot find your cart you are welcome to purchase a new one. 

Trash carts are $80.07 (excluding on convenience fee) and can be purchased by the following methods:

Checks should be made out to The Town of Nags Head and mailed to Town of Nags Head, PO Box 99, Nags Head, NC 27959 or hand delivered at 5401 Croatan Hwy. Nags Head, NC. 27959

Also by paying on our Website-Click here on our Online Bill Pay (choose Recycling or Trash Carts).

14. What is your residential garbage collection schedule?

Please refer to the Residential Solid Waste Collection Schedule .

15. How can I sign up for residential curbside recycling collection?

The Town offers a subscription-based residential curbside recycling service from TFC Recycling. Please sign-up through their web site at tfcrecyling.com. You can call TFC at 757-543-5766 or email them at nagshead@tfcrecycling.com. 

16. How can I find the trash and recycling collection schedule for holidays?

View the holiday trash and recycling schedule here. 

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Real Estate/Personal Property Taxes

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1. When are property taxes due?

Annual property tax bills are due September 1st and you have up to January 5th to make your payment to avoid added interest (unless January 5th falls on a weekend – taxes are then delinquent on the following Tuesday).  The Town of Nags Head does not offer early payment discounts.  Interest begins on January 6th at a rate of 2% for the first month and ¾ of 1% is added each month thereafter until paid.

2. I live in the Town of Nags Head and received two tax bills – am I responsible for both bills?

Yes, if you own property in the Town of Nags Head, you will receive two separate tax bills each year - one from Dare County and one from the Town of Nags Head.  These are usually mailed out anywhere from the end of July to the first part of August and are the responsibility of the property owner to make sure they are paid (either by the owner directly or a mortgage company).  If you do not receive a tax bill in the mail by August 20th, you can obtain a copy under the Online Inquiries and Payments section of our website by typing in either your name OR your parcel number.

3. Does the tax department send a copy of my tax bill to my mortgage company?

No, the Town of Nags Head does not mail tax bills to mortgage companies, only the parcel owner(s) will receive a bill.  However, most mortgage companies directly download a file from our website.  If tax funds are held in escrow by your mortgage company, it is recommended that you send a copy of your tax bill to your lender.  Most mortgage companies do not pay taxes until October to late November.  It is ultimately the responsibility of the property owner to make sure their tax bills are paid before the delinquent date of January 6th. 

4. Why did I receive a tax bill if I sold my property?

The Town of Nags Head reviews property transfers on a monthly basis to try and keep current on properties that have sold or transferred.  Tax bills are usually mailed to the owner of record as of January 1st and then we also mail a tax bill to the new owner. You may want to contact your closing attorney to review how taxes were prorated and distributed at the time of your closing. Unpaid taxes are advertised in the name of the owner on the date the tax becomes delinquent.

5. What is Failure to List (FAI)?

The Dare County Tax Listing Office is responsible for mailing out annual listing forms and valuing the personal property listed by all taxpayers.  The property owner is responsible for listing personal property (furnishings/equipment in a business or in property you rent to others, boats, boat motors, jet skis, untagged vehicles, multi-year tagged trailers, aircraft, golf carts, campers/RV's and manufactured homes) and real property (new buildings, additions, decks, enclosures, finished areas, garages, pools, sheds, bulkheads, docks and piers) on this listing form.  Failure to list property during the regular listing period which is January 15th through February 15th will result in a penalty of ten (10%) percent of the personal property tax amount listed under both Dare County and the Town, which will be added to both tax bills for each year that the property was not listed. You will need to contact the Dare County Tax Office (252-475-5952) to determine the reason for the Failure to List penalty if this appears on your tax bill and if you believe it is incorrect.

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Stormwater Management

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1. How does the Town drainage system function?

Rainfall runoff is primarily managed via infiltration into the surrounding sandy soils. Typically, shallow vegetated “v-shaped” swales are constructed parallel to Town roadways to intercept and manage roadway runoff. In some instances, roadway swales may be connected to a larger open ditch system or series of underground storm pipes for conveyance downstream to either an ocean or sound discharge, or outfall. Drainage connections to the sound or the ocean are subject to tidal influence. Drainage flow through these discharges will be limited during high tide cycles and storm surge periods.

2. Who do I contact to report a drainage issue?

If your property is located along South Virginia Dare Trail, South Croatan Highway, or South Old Oregon Inlet Road, the adjoining drainage system is maintained by the North Carolina Department of Transportation. To report an issue along any of these streets, please contact NCDOT County Maintenance Engineer Jeff Ryder at 252-473-2990 or jdryder@ncdot.gov.

Nags Head Department of Public Works is responsible for maintaining drainage within Town public rights-of-way. To report an issue along a Town street, contact the Department of Public Works at 252.441.1122.

3. What does the Town do to maintain the drainage system?

Drainage maintenance along Town public rights-of-way is performed by the Nags Head Public Work’s Department. Preventative maintenance is scheduled during the offseason to include storm pipe jetting and removal of accumulated sediment, debris and vegetation. Due to the expansiveness of the drainage network and limited resources available, Town forces attempt to conduct preventive maintenance activities twice a year. Activities are documented by location and maintenance type. Access recent Town maintenance activities performed.

Predictive maintenance work along Town Public rights-of-way are conducted annually through drainage infrastructure improvement projects via subcontracted work. This work typically consists of existing storm pipe and structure repair and replacement projects via subcontracted services. Visit latest news for scheduled and ongoing drainage construction work.

Drainage maintenance along South Virginia Dare Trail, South Croatan Highway, or South Old Oregon Inlet Road, is performed by the North Carolina Department of Transportation (NCDOT). NCDOT is responsible for repairs and maintenance on the five ocean outfalls located throughout the Town.

4. Why is there always water in the drainage ditch?

Several factors contribute to standing water in drainage ditches. All drainage ditches throughout the Town connect to either the ocean or the sound and therefore are impacted by tidal influence and subject to inflow and outflow of water. The water table in the coastal environment can be extremely shallow or close to the land surface. Open drainage ditches can be several deep and intersect the shallow water table and the continued presence of water. Precipitation, surface runoff and resultant drainage flows can also impact water surface levels observed in open drainage ditches.

5. I have a drainage issue on my property, what can I do?

Property owners with drainage problems may receive technical assistance and advice from the Town.  Click here for Homeowner Tips for residential lot level drainage recommendations or contact one of our planners, zoning@nagsheadnc.gov. at 252-441-7016.

6. Can I fill in the ditch, swale or depression adjacent to the roadway?

No. Typically, the Town drainage system is located within the public right of way. The public right-of-way is the dedicated area between the street and individual properties for the installation of drainage infrastructure and underground utilities. Drainageways located in the right-of-way provide for the collection, treatment and conveyance of stormwater runoff from the roadway. No improvements in the right-of-way can be conducted without express permission from the Town. For more information call the Department of Public Works at 252-441-1122.

7. My neighbor's stormwater runoff floods my yard! Can the Town help?

Drainage problems stemming from private property and/or associated with a dispute between two private property owners must be resolved by the property owner(s). If the problem involves a stormwater management facility or feature that was required by Town permit, the Town may issue a notice of violation requiring that mitigation measures be taken by the responsible party or fines will be levied. Where stormwater is flowing from construction sites onto private property, the Town will investigate to ensure that the construction activity is in compliance with the development permit and associated regulations.

8. What can I do to help address flooding?

Address stormwater at the source. Cost-effective low-impact development (LID) measures can be installed on private properties to collect and infiltrate stormwater runoff generated from hardscapes. LID practices can aid in preserving water quality through the treatment of pollutants associated with stormwater runoff. Capturing stormwater at the source can attenuate peak runoff flows and reduce the potential for downstream flooding. Assisting the Town in keeping drainageways free of debris such as leaves, grass clippings and trash can permit continued operation of the drainage system. For technical assistance related to commercial properties contact David Ryan, P.E. at 252-441-6221 or for residential properties contact one of our planners, zoning@nagsheadnc.gov. at 252-441-7016.

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Visitor

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1. Where can I get more information on visiting Nags Head?

For information on staying and playing in Nags Head, contact the Outer Banks Visitors Bureau and the Outer Banks Chamber of Commerce.

2. Where can I get more information about getting married in Nags Head?

Visit our Weddings page for information on getting married in Nags Head.

3. Where are your public beach and sound accesses located?

Visit our Beach/Sound Accesses page for location information. 

4. Do you offer beach wheelchairs?

Our Beach Wheelchairs page provides this information.

5. When is trash collected?

The Residential Solid Waste Collection page provides the Nags Head’s trash collection schedule as well as other useful information.

6. Can you use fireworks in Nags Head?

The use of all fireworks in Nags Head is prohibited.

7. Can you leave tents, canopies, chairs, volleyball nets, and/or similar equipment on the beach overnight?

Beach goers are prohibited from leaving unattended personal equipment on the beach from 8 p.m. until 6 a.m. daily. In addition, equipment must not obstruct the passage of vehicles on the beach or the line of sight of lifeguards to the ocean.

Tents, canopies, and awnings on the beach can not be greater than 12 feet by 12 feet in area or higher than 10 feet above the beach surface when erected. They shall also not be tied together and can not be placed any closer than 10 feet apart.

8. Can you dig holes on the beach?

You can dig small holes on the beach, but they must not be left unattended for any period of time at night or for more than one hour during the day. In addition, holes must not create a hazard for people or for animals, and they must not disrupt the passage of vehicles.

9. When are vehicles allowed on the beach?

Vehicles are allowed on the beach from October 1 through April 30 with a Town-issued permit. Driving on the dunes is prohibited. Visit our Beach Driving page for more information.

ATVs

ATVs are only allowed on the beach if they are being driven by a disabled person who has a Town-issued special permit. Visit our ATV Use for Disabled Persons page for more information.

10. Are dogs allowed on the beach?

Dogs are allowed on the beach at all times as long as they are leashed. Owners must clean up after their dogs. Anyone who violates the leash law is subject to a criminal and/or civil penalty.

11. Are pit fires allowed on the beach?

Pit fires are allowed on the beach with a permit from Nags Head Fire and Rescue. View our Beach Pit Fires page for more information.

12. Where can I learn more about rip currents?

Visit the Rip Current Safety page for more information on rip currents.

13. Can I operate a personal watercraft (PWC) in Nags Head?

From May 1 through September 30, PWCs must be launched by manpower only. From October 1 through April 30, when beach driving is permitted, PWCs may be launched using a vehicle with a Town-issued beach driving permit. PWCs must proceed straight in or out from shore without causing a wake or exceeding 5 mph. They must not be operated within 600 feet of the sound or ocean shoreline.

14. Can I operate a golf cart on the streets in Nags Head?

Golf carts must be registered and tagged for use on the streets in Nags Head. However, they can only be driven on State roads and on side roads (where the speed limit is 35 mph or less). They cannot be driven across U.S. Highway 158 (also known as South Croatan Highway), except at a traffic light to get across the highway. For more information, contact Nags Head's Police Department at 252-441-6386.

15. Can I fly my drone over public property, such as Nags Head’s parks?

You must receive prior approval from Nags Head’s town manager to operate your drone over any Town of Nags Head-owned property. Requests for approval from Nags Head’s town manager must include proof of required state and federal permits as appropriate. 

Town of Nags Head-owned property includes:

• Dowdy Park 
• Town Park
• Whalebone Park
• Dog Park
• Skate Park at the YMCA
• All Town Facilities (offices, fire stations, etc...)
• Beach and Sound Accesses 

If you are a videographer who has been hired by a vendor to provide aerial drone footage of an event on Town-owned property, please keep in mind that the Town, as part of the approval process, will require proof of the appropriate North Carolina and Federal permits for commercial drone operations.

You may fly a drone over the public beach in Nags Head according to North Carolina and FAA regulations. 

Jennette's Pier and Jockey's Ridge State Park are State of North Carolina facilities. Please check with them regarding drone use on their properties. 

Cape Hatteras National Seashore, which is south of Nags Head, is a national park and is governed by the Federal government. Visit their web site for more information. 

16. Can I use a metal detector on the beach in Nags Head?

Yes, you can use a metal detector on the public beach in Nags Head. 

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Water Distribution

Show All Answers

1. What should I do when I see town crews flushing hydrants in my area?

If you see a town crew flushing hydrants while driving, PLEASE DRIVE CAREFULLY. You may also want to delay any laundry washing until the crew is finished and you have checked your water for discoloration. We also suggest that you turn off your refrigerator’s ice maker.

2. What should I do after the flushing?

If the tap water is used during flushing, it could come out full of sediment and discoloration. If you encounter discolored water, shut the water off and wait several minutes. After waiting, check for clarity by running cold water for a few minutes allowing new water to work its way into your pipes. If not, wait a few more minutes and check again. We recommend using a tub or outside faucet to clear the line. In some cases, you may experience slight discoloration for a few hours. This discoloration only affects the appearance of the water; it does not affect the taste or water quality.

3. What should I do if my water pressure or volume seems low after flushing?

Check your faucet and washer screens for trapped debris.

4. Why does the water look funny after hydrant flushing?

When a hydrant is opened, there will always be temporary incidences of discolored water containing fine sediment particles.  There is no health hazard associated with discolored water. Allow a few hours for discoloration to dissipate. To verify the water has settled, allow your cold water tap to run a few minutes. If the discoloration persists for more than twenty-four (24) hours, please contact our Water Department at 252-449-4210.

5. Is it okay to drink the sediment-laden or discolored water during temporary disturbance events?

It is recommended that water users wait until the water has cleared before using it for potable (drinking) purposes.

6. What is the silt in the water system after flushing?

Water contains minerals and these minerals react with the inside of the pipe to produce the by-product. This chemical reaction between the pipe and water is normal and natural process. This process can occur on the inside of the pipe and prevent adequate volume of water flow. The flushing process removes much of this by-product.