New Accounts

Application Process

New owners must apply for a water service account by completing the New Owner Water Service Application and SSN Attachment and pay a deposit. Links to the DocuSign forms are available below. Please choose the form below based on the number of individuals listed on the deed of the property. All water service accounts will be in the name of the owner/owners of the property per Dare County Tax Records, so please make sure all parties on the deed sign the application form. The encrypted DocuSign form will be submitted electronically to the Water Billing Department. 

Residential Water Service 
Single Applicant - Water Service Application and SS# Attachment
Two Applicants - Water Service Application and SS# Attachment
Three Applicants - Water Service Application and SS# Attachment
Four Applicants - Water Service Application and SS# Attachment
Five Applicants - Water Service Application and SS# Attachment
   
Commercial Water Service
One Signer - Water Service Application
Two Signers - Water Service Application

The Town may reject any water application for service if the applicant has any outstanding water accounts at any location within the Town.

Water Deposit

Residential - A deposit in the amount of $25 per bedroom is due at the start of service. The deposit can be submitted by mail or dropped off at Town Hall. Otherwise, the deposit will be added to your first bill if not received prior to start of service. This deposit is held in escrow for the duration of the account. Deposits are required for each piece of property owned by the property owner. 

Commercial - A deposit in the amount of $100 will be on your first bill..

Billing Cycles

Water accounts are billed six times per year based on the rates established in the Consolidated Fee Schedule (PDF). The fee schedule also details any other charges for new taps, etc. We have 4 billing cycles in the Town:

Cycle 2: Properties in South Nags Head bill the 25th of the month on the odd months and are due the 20th of the following month.

Cycle 4: Properties on VDT, Causeway, Forbes St, Village at Nags Head Oceanside, between the highways south of Hollowell St and some Croatan Hwy bill the 10th of the month on the even months and are due the 5th of the following month.

Cycle 6: Properties on the westside of the highway from Northern Town line to Northridge and Old Nags Head Cove bill the 25th of the month on the even months and are due the 20th of the following month.

Cycle 8: Properties between the highways from Eighth St to Hollowell St., W. Soundside Rd, Southridge, Village at Nags Head Soundside, W Lakeside St, Bobwhite Ave, Kingfisher St, S Old Rd and some Croatan Hwy bill the 10th of the month on the odd months and are due the 5th of the following month. 

If you are unsure of where your property falls within these cycles, please call or email.