Adjustments Due to Leaks
If you have a leak you may qualify for an adjustment to your account. Your usage must be more than double the average consumption, and you must supply a copy of a repair bill reflecting the date and type of repair made within 30 days of the bill date. A pending adjustment does not relieve the customer from making payment before the account becomes past due.
An account will be adjusted no more than two times in two years.
Town of Nags Head Water Billing/Water Service Policy
Contact us at 252-441-5508 if you have any questions.