Water billings are mailed on either the 10th or 25th of the month (or closest working day to these dates) depending on the cycle to which your address corresponds. Water service charges are immediately due and become past due on the 5th and 20th of the following month. A late fee of 10% is added at that time. Should the account remain unpaid for 40 days from the bill date, the account will be tagged and service discontinued.
Even when service is cut off, water customers retain the liability for the minimum charge for each billing period.
Should an account be cut off for any reason, it will not be reinstated until all fees, deposit deficiency and service billings are paid in full.
Past Due Bills Resulting From Address Change
It is the responsibility of the owner to notify the Town of any changes in billing address. Failure to receive bills or notices does not prevent such bills from becoming delinquent.